glossy-spire
  • About
  • Services
  • Contact

GDPR Compliance

Last Updated: June 3, 2026

Introduction

glossy-spire is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR). This document outlines how we comply with GDPR requirements and your rights as a data subject.

Data Controller

glossy-spire acts as the data controller for personal information collected through our website and services.

Contact Information:
Email: [email protected]
Address: 47 Fitzroy Street, Surry Hills, NSW 2010, Australia

Legal Basis for Processing

We process your personal data under the following legal bases:

  • Consent: You have given clear consent for us to process your personal data for specific purposes (e.g., marketing communications).
  • Contract: Processing is necessary for the performance of a contract with you (e.g., providing our culinary services).
  • Legal Obligation: Processing is necessary to comply with legal obligations.
  • Legitimate Interests: Processing is necessary for our legitimate interests, provided these do not override your fundamental rights and freedoms.

Your Rights Under GDPR

Under GDPR, you have the following rights regarding your personal data:

Right to Access

You have the right to request copies of your personal data. We may charge a reasonable fee if your request is clearly unfounded or excessive.

Right to Rectification

You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

Right to Erasure

You have the right to request that we erase your personal data under certain conditions, such as when the data is no longer necessary for the purposes for which it was collected.

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data under certain conditions.

Right to Object

You have the right to object to our processing of your personal data under certain conditions, particularly for direct marketing purposes.

Right to Data Portability

You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

Right to Withdraw Consent

Where we rely on consent as the legal basis for processing, you have the right to withdraw your consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.

How to Exercise Your Rights

To exercise any of your GDPR rights, please contact us at [email protected]. We will respond to your request within one month, though this period may be extended by two additional months if your request is complex.

Data Protection Measures

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

  • Encryption of personal data in transit and at rest
  • Regular security assessments and audits
  • Access controls and authentication measures
  • Employee training on data protection
  • Incident response procedures

Data Breach Notification

In the event of a personal data breach that is likely to result in a high risk to your rights and freedoms, we will notify you without undue delay and within 72 hours of becoming aware of the breach.

International Data Transfers

We primarily process data within Australia. If we transfer your personal data outside of the European Economic Area (EEA), we ensure that appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including:

  • Service delivery and customer relationship management
  • Legal and regulatory compliance requirements
  • Resolution of disputes and enforcement of agreements

Automated Decision-Making and Profiling

We do not use automated decision-making or profiling that produces legal effects or similarly significantly affects you.

Complaints

If you believe we have not handled your personal data in accordance with GDPR, you have the right to lodge a complaint with your local supervisory authority.

For EU residents, you can find your supervisory authority here: https://glossy-spire.com/about-edpb/board/members_en

Updates to This Policy

We may update this GDPR compliance statement from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about our GDPR compliance or wish to exercise your rights, please contact us:

Email: [email protected]
Address: 47 Fitzroy Street, Surry Hills, NSW 2010, Australia

Privacy Policy GDPR Cookies Policy Terms of Use

© 2026 glossy-spire. All rights reserved.